Privacy Policy

Website Privacy and Cookies Policy

Webstars are digital experts, and we designed this website to give you a fantastic experience whilst respecting and protecting your privacy.

This policy describes in plain English exactly what data we collect from you when you visit our website, how we process it and how you can get in touch with our Data Protection Officer with any questions. This policy is effective from November 2017. By using or registering with this website you consent to this policy.

1 Principles of our policy

  • Private: We will never sell, rent or trade information about you to other companies.
  • Secure: In accordance with the Data Protection Act and the General Data Protection Regulation (GDPR) we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access.
  • Necessary: We won’t collect information unless it is used to deliver a better service or to give you useful, relevant information.

2 Data We Collect From You

We receive information about you in two ways:

  • Directly from you – This is usually your contact details you provide via a form (e.g. to request further information or download a resource).
  • Automatically from the Webstarsltd.com website: This includes your IP address and browsing behaviour. Understanding the way you interact with our site enables us to improve our service to you.

3 Securely Using Your Data

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may legitimately interest you, where you have consented to be contacted for such purposes. You can choose to opt-out of contact at any time.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service.

Occasionally we may incorporate cookie-generated data together with other data we hold to communicate with you in the most appropriate way. We may also compile and provide aggregate statistics about our site users, information requests, traffic patterns and any other related site information but will never identify you as an individual.

Data is processed within the Webstars hosting platform and stored in the UK and Frankfurt, Germany.

Information about you will be kept secure and it will not be supplied to anyone else, unless we are obliged or permitted by law to disclose it. Webstars do not sell, rent or trade any personal information supplied by you to any third party.

4 Contact us

This website is owned and operated by Webstars Ltd.

We are registered in England and Wales under registration number 04816995, VAT Number GB 851512642. Webstars is a registered Data Controller with the UK ICO, number Z1369090.

Our registered office is:

Webstars, Studio 204, Curtain House, 134 – 146 Curtain Road, Shoreditch, London, EC2A 3AR, United Kingdom

You can contact us by writing to the business address given above, by email to info@webstarsltd.com or by telephone on +44 (0)20 7183 0058.

5 Your Data Protection Rights

Please contact our Data Protection Officer (Carl Gottlieb) any time to:

  • Request access to information that Webstars has about you
  • Correct any information that Webstars has about you
  • Delete information that Webstars has about you
  • Ask any questions about Webstars’s collection, storage and processing of your data

Webstars’s Data Protection Officer:

Name: Carl Gottlieb

Email: dpo@WebstarsLtd.com

Phone: 020 7183 0058

Address: Webstars, Studio 204, Curtain House, 134 – 146 Curtain Road, Shoreditch, London, EC2A 3AR, United Kingdom

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by contacting our Data Protection Officer.

You have the right to lodge a complaint with your Supervisory Authority. In the UK, the supervisory authority is the ICO, https://ico.org.uk.

6 Cookie Policy

In accordance with the General Data Protection Regulation (GDPR), the United Kingdom’s Privacy and Electronic Communications Regulations (PECR), Data Protection Act and Information Commissioner’s Office guidance, this website follows the “Implied Consent” basis for processing cookies. The first time you visit this website you will be informed of the cookies we use and that by continuing to browse this website you are implying your consent for us to use cookies.

A cookie is a very small text file placed on your computer. Cookies help us to:

  • Understand browsing habits on our website
  • Understand the number of visitors to our website and the pages visited
  • Remember you when you return to our website so we can provide you with a more personalised experience.

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire.

You can choose to block or delete cookies through your browser settings at any time.

Cookies on this website:

 

Cookie NameDescriptionDomainLength
cms_session Website Session Management webstarsltd.com 8 months
XSRF-TOKEN Security Token webstarsltd.com 8 months
__distillery Video Hosting webstarsltd.com 1 year
*-agile-crm-session_start_time CRM Integration webstarsltd.com This session only
*-agile-crm-guid CRM Integration webstarsltd.com 5 years
*-agile-crm-session_id CRM Integration webstarsltd.com This session only
webstars.agilecrm.com CRM Session Management webstarsltd.com This session only
__utmz

Google Analytics

webstarsltd.com 6 months
__utmc Google Analytics webstarsltd.com This session only
__utmb Google Analytics webstarsltd.com 30 minutes
__utma Google Analytics webstarsltd.com 2 years
__utmt Google Analytics webstarsltd.com 8 minutes
__utmv Google Analytics webstarsltd.com

a few seconds

datr Facebook Integration facebook.com 2 years
fr Facebook Integration facebook.com 3 months

lu

Facebook Integration facebook.com 2 years

 

7 Third Party Tags

This website contains tags from third parties:

Third Party TagsDescription
use.typekit.net Adobe font integration
googletagmanager.com Javascript code integration
googletagmanager.com Javascript code integration
fast.wistia.com Video Hosting
webstars.agilecrm.com CRM Integration
connect.facebook.com Facebook Integration
connect.facebook.net Facebook Integration
stas2.agilecrm.com CRM Integration
s3.amazonaws.com Amazon AWS hosting
facebook.com Facebook Integration
p.typekit.net Adobe font integration
cdnjs.cloudflare.com CDN provider and website security
dashboard.whoisvisiting.com User Analytics

 

You can find out more about website tracking and how to enable “Do Not Track” (DNT) at https://allaboutdnt.com/

What we do

We help you stand out from the crowd, realise your dreams and enjoy the process.

LEARN MORE

Who we are

We are digital strategists, designers, developers and marketers.

MEET THE TEAM